1. General
AI Solutions (“we”, “us”) sells digital products (macros, guides) and services (manuscript formatting) via aisolutions.business.
2. Products & delivery
- Digital tools/guides: delivered as download (.zip/.pdf) and/or via email immediately after payment.
- Services: delivered according to the chosen package within the stated timeframe. Originals sent via email.
3. Pricing & payment
- Prices are in SEK, VAT included.
- Payment via PayPal (card ok without account).
- Receipt/invoice is sent to your email.
4. Right of withdrawal & refunds
- Digital products: 14 days if the file hasn’t been downloaded or the tool doesn’t work on your computer. Contact us for troubleshooting/refund.
- Services: full refund before work starts; after delivery we offer corrections or partial refund depending on scope.
5. License & use (digital content)
- Non-exclusive, non-transferable license for one person/company entity.
- Resale, relicensing or public sharing is not permitted.
- Backups for personal use are allowed.
6. Support & updates
- Email support for installation and basic use.
- Updates may be provided free or as part of bundles/memberships.
7. Limitation of liability
No liability for indirect or consequential damages. Our total liability is limited to the amount paid for the relevant product/service.
8. Personal data
Please see our Privacy & cookies for details.
9. Disputes & governing law
Swedish law applies. Disputes may be brought before Swedish courts.
Last updated: 2025-10-04.